This article, by Ronald E. Stroud, Sr., CMM, was published in Marina Dock Age – March 1999 Early in 1998, 1 did a market feasibility study along the West Coast of Florida for a potential new marina. One of the places that I visited was a yacht club that had torn out its old docks and was putting in new ones with more beams in the slips. Its members kept buying larger boats until they were forced to make a change. This reminded me of a time in 1983 when we at Pier 66, another Fort Lauderdale marina, were forced to make the same change. Being in season, most of the other facilities that I visited were reasonably full, but I would always see a group of slips that were empty. Upon inquiring why, I was told, “We don’t have any boats coming in that will fit in those slips.”
Entries in 1999 (12)
This article, by Gene Spinazola, was published in Marina Dock Age – January 1999 Several years ago in an article, I said something like this: “If you have a fire at your marina, crowd control will be an issue. Little fires will bring big crowds of people, and big fires will bring bigger crowds.” This concept varies with different types of emergencies. There will always be the hard-core, show-up-at-any-disaster type of crowd. You can count on this group to show up and be underfoot at fires, medical emergencies and even police shoot-outs.
This article, by Gene Spinazola, was published in Marina Dock Age – July 1999. In the last Marina Safety article, I wrote about crowd control, and one of the statements was, “If you have one, they will come.” Who’s “they”? The crowd, of course, and it arrives prior to the big red fire trucks, police or medics. The first thing you want is the emergency responders, but the first thing you get is the crowd.
This article, by Gene Spinazola, was published in Marina Dock Age – November 1999. The question “Should marina staff be proactive in a fire situation?” It’s been asked several times recently and here’s the answer: “It depends.” There are so many variables to that question that it is hard to nail down even one shoe to the floor. Every marina is different and every management style if different. Staff training, and the commitment to training, also differs at each marina. Training staff, however, is a key element to every marina’s operation and is an integral part to the success of the season.
This article, by Dennis Kissman, was published in Marina Dock Age – January 1999. (Imagine anyone questioning computers???) Through years of consulting with many marinas, I have had the opportunity to observe a variety of manual and computer systems used to track and record the operations of a marina. I would estimate that nearly 50 percent of the information gathered, particularly with computer systems, has little relevance to measuring business performance. What I find particularly disturbing is that many of the people utilizing these systems don’t have a clue about what the information is that they are looking at, let alone if it is right.